RCRF Severe Weather Policy

1 AT&T Center Parkway
San Antonio, TX 78219
Venue Website



Chris Thomas, cthomas@aegpresents.com
Cris Carrico, ccarrico@attcenter.com

Kristine Ashton-Magnuson, Kristine@am-media.net
(818) 996-2496

Steven Rohall, srohall@aegpresents.com
Abby Turkington, ATurkington@ATTCenter.com

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Store your belongings safely in a personal locker while at River City Rockfest. Lockers come with unlimited cell charging and unlimited access (during festival hours) for the entire weekend. Hurry and secure yours today before they sell out. Lockers measure 11” wide, 13 ½” high, and 18” deep.

  • River City Rockfest is an OUTDOOR EVENT, no refunds or exchanges. Inclement weather warnings may cause delays and/or cancellations.
  • Line-up and set times are subject to change.
  • River City Rockfest is an all-ages show; however, we encourage you to leave the kids at home. Should you decide to bring a child; the child will need a ticket.
  • Doors will open at 12:00pm.
  • No scalping or resell of tickets allowed, no unauthorized sales of any kind are allowed.
  • ID and credit card used for purchase will be required at the time of Will Call pickup.
  • Everyone and everything (including vehicles) are subject to search at all entry points.
  • Any alcohol purchase or consumption will require a valid picture ID.
  • The festival is not responsible for any lost or stolen items. Please leave your valuables at home or if you choose to leave them in your vehicle, make sure they are out of sight.
  • Throwing items of any kind is dangerous and grounds for immediate ejection.
  • Warning: Moshing and crowd surfing are strongly discouraged. Patrons assume all risk associated with such activities.
  • The festival is not responsible for damage or theft to vehicles or vehicle contents. IF you choose to leave your valuables in your vehicle, please make sure they are out of sight and lock your vehicle when it is left unattended. Any vehicle parked overnight or illegally parked may be towed at the owner’s expense.
  • For up-to-date event information, please visit www.RiverCityRockfest.com. Event details are subject to change, so please check back with us prior to the event for the all the latest maps and information.
  • For general inquiries or questions please call 888.512.SHOW (7469) or email info@frontgatetickets.com.

  • One sealed bottle of water, 24 ounce maximum
  • One empty, refillable water bottle (subject to inspection upon entry)
  • Binoculars & small digital cameras
  • Cell phones
  • Sunscreen in a plastic container
  • Blankets, limited to one per person
  • Draw string bags and small purses
  • Medical supplies
    - If you have a medical condition requiring medical supplies, please inform the staff at the front gate and they will direct you to Guest Services/First Aid, where your supplies can be stored.
  • Chairs will be allowed on site and should be restricted to 40” in height and may NOT be accompanied by an umbrella; All chairs and chair bags are subject to search upon entry; Approval for all chairs is at management’s discretion.
  • No instruments
  • No weapons or firearms of any kind
  • No colors, no patches
  • No drones
  • No chains, chain wallets
  • No umbrellas, no hula hoops
  • No back packs or duffle bags
  • No camel packs or bota bags
  • No drugs and/or drug paraphernalia
  • No video cameras and/or audio recording devices
  • No glass containers
  • No outside food/beverage (with exception of water bottle)
  • No powdered substances
  • No coolers, No metal/glass bottles or cups
  • No pets, with the exception of service animals
  • No folding chairs that are double wide, connecting, or have umbrella / canvas attachments
Festival gates will open at 12:00PM.
The festival has a no re-entry policy. Guests may not exit and re-enter using the same wristband. If there is a medical emergency, please visit Guest Services.
The box office will be open at 10AM.
  • General admission parking lots are located off of AT&T Center Parkway.
  • VIP & hotel package parking is located in a reserve lot near the exclusive VIP entrance to the festival.
  • AT&T Center parking lots open at 9:00AM.
  • Recommended parking for River City Rockfest fan is in Lots 6, 7, and 8 to get you closest to the main gates. Access the lots via AT&T Center Parkway and enter at Gate F or Gate G and follow the direction of parking attendants.
  • Guests with ADA parking permits may access reserved ADA parking via AT&T Center Parkway and enter at Gate E
  • General Admission Parking is $20. All major credit cards are accepted as a form of payment for parking.
  • VIP Parking can only be purchased in advance.
  • VIP parking is included with all VIP and Hotel packages.
Yes. Service animals, trained to assist an individual with a disability, are allowed.
Please check in your medication with the staff at the front gate and they will direct you to the guest services/first aid location for storage.
  • Guests who are mobility impaired may utilize our ADA platforms near each stage. Please refer to the festival concert map for locations.
  • Each mobility impaired guest may be accompanied by a companion.
Yes. ADA accessible porta potties will be available.
Yes, please reference the festival site map prior to the event for locations.
Please visit Guest Services at the festival site. The festival is not responsible for lost items.
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